PULSE
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NEW
Voice transcription & multilingual AI now live
Every customer conversation, finally in one place
PULSE unifies your business messaging — across numbers, across teams, across languages. Built for businesses that take customer relationships seriously.
All conversations
4 activeAH
SA
LA
OM
AH
Ahmed
Online · last seen now
▶
0:14
Voice transcribed · Arabic
"السلام عليكم، أريد معرفة المزيد عن خدماتكم وكيف يمكنني الاستفادة منها"
EN: "Hi, I'd like to know more about your services and how I can benefit from them"
AI auto-reply
"أهلاً وسهلاً أحمد! يسعدنا تواصلك معنا. هل يناسبك حجز مكالمة قصيرة لشرح كل التفاصيل؟"
11:42 AM
Type your reply...
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SA
Sara
Online · last seen 2m
Hey 👋 Can you play the new Arijit Singh song tonight?
My friend's birthday — would mean a lot 🎂
AI auto-reply
"Of course Sara! 🎶 We'll add it to the 8 PM slot and dedicate it to your friend. Could you share their name so we can give them a shoutout?"
11:38 AM
Type your reply...
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LA
Layla
Online · last seen 12m
Hi! Just checking — is my appointment tomorrow at 11 still confirmed?
Yes Layla! Tomorrow, 11:00 AM ✓
Perfect, thank you 🙏 Should I bring anything?
AI auto-reply
"Just bring your ID. We've sent you a reminder template 1 hour before — please confirm so we can hold the slot. See you tomorrow!"
11:31 AM
Type your reply...
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OM
Omar
Online · last seen 28m
Hi 👋 any offers running this weekend?
AI auto-reply
"Hi Omar! Yes — we have a special weekend promo running Friday & Saturday. Want me to share the full list with prices?"
11:15 AM
Type your reply...
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AI Powered · Add-on
Reply faster, smarter, and in your customer's language
PULSE's AI listens, transcribes, and drafts. Your team approves and sends. AI features are an optional add-on — pick what you need, when you need it.
AI ADD-ON
Hey, can you help me?
Of course! How can we help today?
✨
AI auto-replies that sound human
Context-aware drafts in your customer's language. Your agents review and send — or let it run on autopilot during off-hours so no one waits.
AI ADD-ON
▶
Transcribed: "Can you help me with my booking?"
Voice notes, transcribed instantly
Customers speak. PULSE turns it into searchable, readable text in seconds. Reply faster. Never miss the meaning. No more guessing.
AI ADD-ON
+ more
English
عربي
हिन्दी
മലയാളം
🌍
Speak any language your customer does
Most platforms do English and Arabic. PULSE goes further — Hindi, Malayalam, Kannada, Urdu, Tagalog and more. Tell us your audience, we configure it.
PULSE replaced three different tools for us. Our team responds in half the time, and customers actually feel heard — even when we're closed.
The PULSE Method
Five disciplines. One dashboard.
PULSE isn't a chatbot. It's a complete operating system for WhatsApp customer relationships.
P
Predict
U
Understand
L
Listen
S
Solve
E
Engage
P
Predict
Behavioral signals across every conversation, surfacing intent before customers ask twice. PULSE flags hot leads, anticipates drop-off, and tells your team where to focus first.
Built for scale
Every customer conversation, in one beautiful place
From broadcasts to CSAT surveys, response heatmaps to smart routing — PULSE gives you the operational depth that growing businesses need.
Weekend Promo
SENT
3.2k
Sent
94%
Delivered
412
Replied
Broadcast to thousands instantly
Send approved templates to your opted-in audience. Promos, alerts, reminders — fully Meta-compliant, fully measurable, with delivery and reply tracking.
MonTueWedThuFriSatSun
Real-time analytics that managers love
Response heatmaps, CSAT survey responses, conversation volume, agent performance. Every metric your management team actually opens — in dashboards they actually read.
Fatima
FREE
Khalid
BUSY
Noura
FREE
Smart routing to the right agent
Route conversations by language, topic, or workload. Auto-handover with full history. Your team works in sync, customers never repeat themselves.
The voice transcription alone saved our team hours every week. Customers send messages in five different languages — PULSE handles them all.
Numbers that speak
Battle-tested at real-world scale
PULSE has handled hundreds of thousands of conversations across multiple industries and languages. Built to last, monitored 24/7, ready when you are.
387,000+
Customer conversations handled
53,000+
Messages processed last month
9+
Languages auto-handled
24/7
Bot auto-reply coverage
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